Battery goes dead.

Repair discovers the box light was on.

Four (4) possible scenarios.

  1. The battery is expired, exhausted and needs to be replaced anyway.
  2. The alternator is not functioning
  3. The box light mechanism is not functioning properly, causing the lights to continue burning 1.
  4. The driver left the box light on, or the door to the box which activates turn off of the light was left open or ajar causing the light to be left on 2.
  • In the case of this battery dead event , we discovered the sensors controlling the on-off condition were malfunctioning  and therefore #3  3.   For an immediate fix, we removed the light bulbs to continue delivering with the truck until  it can be repaired 4.

If it were #4 the fleet administrator would need to identify the driver.  Here is how we used Fleetmatics/Reveal to identify the last driver before battery failure :

1. Going to the main page and clicking on the Admin from the user pull-down menu

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2. Pick the Vehicle List

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3. Choosing your Truck for the drill down and clicking on the edit icon

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4. In the [Edit Vehicle] click on the [Assignment History] tab

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5. On the Vehicle’s Assignment History page look on the bottom for driver’s assignments

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More Simply:

Admin-> Vehicle List -> on right side of list click on clip_image012 for desired vehicle -> Click on /Assignment History\ tab. . . .

Footnotes:

1 Assumes hands-on knowledge of the delivery vehicle specs

2 Assumes communication with drivers while loading truck notice the lights are not functioning properly and report to the administrator/supervisor

3 Assumes the administrator has gone to the truck to evaluate

4 Assumes company management/ fleet manager has ordered the driver fob option with Fleetmatics, distributed them to the drivers and programmed driver ID with the unique fobs

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