This is no easy task, especially when your are focused on the win-win. This is useful for any fleet safety manager.

Safety Is My Goal's Blog

cropped-decal-ate-truck.jpgOne of the most often asked questions from safety managers is “what am I supposed to do with a driver who has received a Motorist Observation Report?”

Blended Risk ScoreFor many, the assumption is that a report = disciplinary action, blame setting, arguments and confrontations that lead to sulky drivers and higher turnover.

However, that’s never what we had in mind (despite our competitors ingraining that ‘mentality’ into their fleet customers over the past three decades)….

The goal of a safety hotline is to increase safety results, not punish drivers.  

Unfortunately, many supervisors have never had training or education on “how to coach/counsel” for improved habits and to motivate drivers to seek a better level of safety awareness.  The other issue is often a lack of tools in the tool kit to help drivers.

Another traffic picFor example, when we send a report we not only provide as much detail as possible (taking…

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